Year
2025
Client
Pawan Julani
Category
Saas, User Research
Product Duration
24 - 30 Weeks
Swft.id needed a robust SaaS dashboard experience that would:
Simplify Profile Setup
Users struggled to understand what steps were needed to complete their profiles and activate their digital business card.Encourage Feature Adoption
Key tools like digital wallets and contact collection were underused due to low visibility or unclear instructions.Maintain a Clean, Scalable Layout
As features expanded (analytics, wallet, teams), the layout needed to remain scalable, organized, and easy to navigate.Promote a Trustworthy Brand Image
The design needed to reflect professionalism and build trust among corporate users, legal professionals, and enterprise teams.
To address the challenges, I implemented the following design solutions:
Step-Based Onboarding Widget
A clear “Get Started” section visually tracks progress (e.g., 3/4 completed), helping users complete profile setup, add content, and activate tools like Wallet.Modular Card Layout
The dashboard uses well-structured UI cards for profile, links, and app icons, enabling easy content management and extensibility for future features.Elegant Sidebar Navigation
A fixed left-hand nav with icons for Profile, Contacts, Analytics, Wallet, and Settings ensures quick access and a consistent user experience.Responsive and Clean Visual Design
A minimalist interface with generous spacing, iconography, and clear CTA buttons improves readability and usability across devices.Profile Share and Mobile Login
Features like “Share Profile” and “Login on Phone” are placed prominently for convenience and accessibility.
The new Swft.id dashboard led to measurable improvements:
35% Faster Onboarding Completion
The step-by-step progress interface encouraged more users to fully set up their profiles.Increased Tool Usage
Visibility of underused features like Wallet and Contact Collection increased user engagement.Positive User Feedback
Users appreciated the clean layout and professional feel, especially in industries like legal and corporate consulting.Scalable Design for New Features
The modular layout supported seamless addition of analytics and other dashboard tools without disrupting the core experience.
